Legal

Privacy Policy

Last updated: June 1, 2026

Take a Bite, Inc. ("Take a Bite", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact support. This includes your name, email address, phone number, delivery addresses, and payment information (stored securely via our payment processor — we never store full card numbers). We also collect information automatically when you use our app, including device identifiers, IP address, app usage data, and location data (with your permission) to enable delivery tracking and show nearby restaurants.

2. How We Use Your Information

We use the information we collect to: • Process and fulfill your orders • Send order confirmations and delivery updates • Provide customer support • Personalise your experience and show relevant restaurants • Send promotional offers (you can opt out at any time) • Improve our platform and develop new features • Comply with legal obligations

3. Sharing Your Information

We share your information only as necessary to operate our service: Restaurants: We share your name, delivery address, and order details with the restaurant fulfilling your order. Delivery drivers: We share your first name, delivery address, and phone number (for contact purposes only) with the driver assigned to your order. Payment processors: We use industry-standard payment processors who handle your payment data under their own privacy and security policies. We do not sell your personal data to third parties for advertising purposes.

4. Data Retention

We retain your account information for as long as your account is active. Order history is retained for 3 years for tax and legal compliance purposes. You may request deletion of your account and associated data at any time through the app or by contacting us.

5. Your Rights

Depending on your location, you may have the right to: • Access the personal data we hold about you • Correct inaccurate data • Request deletion of your data • Object to or restrict certain processing • Data portability To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies & Tracking

Our app and website use cookies and similar technologies to remember your preferences, analyse usage, and improve performance. You can control cookie settings through your browser or device settings. Disabling certain cookies may affect app functionality.

7. Security

We use industry-standard encryption (TLS) for all data in transit and AES-256 encryption for sensitive data at rest. Our systems undergo regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Take a Bite is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification at least 14 days before the changes take effect. Your continued use of the service after that date constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact our Privacy team at [email protected] or write to us at: Take a Bite, Inc., 123 Market Street, San Francisco, CA 94105.